Frequently Asked Questions

Here is a list of the most frequently asked questions by our clients.

Frequently Asked Questions by Our Clients

We accept any file format whether it is JPG, PNG, GIF, TIFF, PSD, or EPS. Please feel free to send us any files you feel comfortable with.
It depends on you. We will deliver images at your selected file format. Just let us know which file format you prefer.
No. There is no size limit. We will deliver images at your selected image size. Just let us know which size you prefer.
Yes. You can provide a customized size ratio for resizing. We will resize your images according to your instruction.
It depends on the number of images & complexity. Our Production Capacity 5000/day.
We offer unlimited revisions until you are satisfied. We only charge you once we can satisfy you.
Our team works 24×7. You can contact us and send us files at any time.
There is no minimum order requirement. You can order any amount of images.
You can pay us via PayPal, Bank Wire Transfer, Transferwise, WesternUnion.
You have to pay us once an order is delivered. You can also pay us a weekly or monthly basis. In that case, you have to make an agreement with us.
Yes. All of your images are 100% safe and secure with us. We don’t share any image with any 3rd party. We store image as a backup for only 30 – 180 days based on client requirements. After that, we delete all of your images from our system. If you don’t allow us to store the image, then we will delete it after you receive and review all images.
No. We don’t use your images for commercial purposes. You will have 100% right to use it or not.
Yes. We offer trial work up to 2 images for only new clients. Try us now.
You can send us images via FTP, Dropbox, and WeTransfer. You will receive processed images via FTP, Dropbox, and WeTransfer. You can also send us the images via other 3rd party sites. FTP Tutorial | Dropbox Tutorial | WeTransfer Tutorial
Yes. Your FTP account is 100% safe and secure with us.
Graphic Web BD is an image editing service provider offer clipping path service, background removal service, Photoshop masking service, shadow creation service, color change service, image retouching service, raster to vector, and other image editing services.
Graphic Web BD is the best image editing service provider in Dinajpur, Bangladesh. We have more than 50 photoshop professionals to deliver your project on time with 100% quality. We have 1. Better file management system. 2. Quick Delivery without compromising Quality. 3. Competitive Pricing. 4. Unlimited revision without extra cost. 5. 24/7 Service. 6. 100% client satisfaction. 7. 24×7 connected with a high-speed internet connection. 8. 24×7 Power backup with owned Generator. 9. 24×7 Monitoring via CCTV Camera. 10. Air-conditioned Floor. 11. High Configuration Computer. 12. Skilled Manpower.
You can contact us via Email, Phone, and Skype.
Yes, you can cancel your order before we start working. We will refund 100% of your money. If we complete your order and deliver you the images then you will not be eligible to get a refund. We offer unlimited revisions until you are satisfied.
There is no limit. You can upload as many files as you want up to 1TB via FTP or Dropbox.
It depends on the number of images & complexity. We deliver up to 2500 images within 24 hours.
You can share additional instructions via email.
Yes. Graphic Web BD reserves the right to reject your order for any reason.

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